Shipping Policy
Shipping Policy
1. Order Processing
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a tracking number via email.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | [Insert Price] |
| Expedited Shipping | 2-4 business days | [Insert Price] |
| International Shipping | 7-14 business days | [Insert Price] |
Note: Delivery times may vary due to carrier delays, customs processing, or unforeseen circumstances.
3. International Shipping
- We ship worldwide to select countries.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
4. Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package using the provided link.
5. Lost or Stolen Packages
Her Balance® is not responsible for lost, stolen, or delayed shipments. If your package is missing:
- Check with neighbors or your local post office.
- Contact the carrier with your tracking number.
- If unresolved, email us at tryherbalance@support.com, and we will assist you.
6. Address Errors
- Ensure your shipping address is correct before placing your order.
- If an incorrect address is provided, we are not responsible for undelivered items.
7. Contact Us
For any shipping-related questions, email tryherbalance@support.com.